I am a high-performing sales and customer experience expert with 18+ years of experience in real estate and 6+ concurrent years of experience driving high-leverage guest services efforts in a casino setting. In each of my roles, I take immense pride in building connections with my customers to generate trust and help them to achieve their goals. This has yielded exceptional professional results and has also created a very rewarding career for me. One of the aspects I enjoy most about my work has always been the leadership. In both real estate and gaming, I have hired, trained, and managed teams of exceptionally high performers, leveraging my own expertise in customer relations, sales, and regulatory compliance to drive consistently strong experiences and yield subsequent revenue successes.