Hi, how can we help?

Traded covers New York, California (Los Angeles and San Francisco), Florida (Miami), Texas, Boston, Chicago, New Jersey, Atlanta, the Carolinas, Phoenix, and Tennessee. Deals elsewhere in those states are published through the nearest market. For example, Florida deals run through Miami. If you think we should add your market, email [email protected]

Subscribe at traded.co/newsletters/ and choose the markets you want to follow. You will get deal and market updates for the lists you select

We hire as roles open. If you are interested in joining Traded, email [email protected] with your background and what you would like to work on

Traded does not pass messages to buyers, sellers, or brokers on a deal. If they have a public profile, use the contact details on that page. We cannot share private emails or phone numbers from a support ticket

Congrats! If you would like your deal to be featured on Traded, submit it at traded.co/submit/

You will receive a proof email for approval within one to two business days. After you approve that proof, please allow one to seven business days for publication. For time-sensitive submissions, select Speed Post on the submission form. It is a $250 add-on and publishes within 24 business hours of your approval. To upgrade an existing submission to Speed Post, email [email protected]

Yes. Nothing goes live until you approve a proof. After you submit, our team prepares a proof and emails it to your proof recipients. You review and approve it first, then we publish to Instagram, our website, or anywhere else

Once published, tags and captions can usually be revised. For other changes, use Correct a Post or Submission Issue in the Help Center, or email [email protected]. Additional edits may include a fee

Use the Submission Issue form in the Help Center and include the deal URL. You can request a photo change, caption edit, added co-broker, hold, or scheduling change. We typically reply within 24 hours

Yes. You can hide buyer or seller names when you submit. There is a fee, typically $100-$200. See current pricing on the submission form at traded.co/submit/

An address is required for every submission. You can hide it from the public caption for a fee (typically $100-$200). See details on traded.co/submit/

Sale price is required to publish. You can hide the price for $250 in most markets. Texas submissions can omit or hide the price at no extra cost

Asking rent is required unless you choose to hide it. Hiding asking rent is $250 in most markets and free for Texas submissions

Yes, if the properties are part of a portfolio and are being bought, sold, or leased together

Email [email protected] or use the Submission Issue form in the Help Center. If you cannot find an address in the form, try typing it, then clear the field twice. An “Enter address manually” option will appear

Yes. Submit an older deal at traded.co/submit/ to feature it on social and the site. Deals older than 90 days include a $500 fee. To add past transactions to your profile only (without a social post), use traded.co/dashboard/bulk-upload/ after you claim your profile

We do not offer discounted submission bundles. Each deal is submitted individually. Traded Pro includes a $50 monthly submission credit that applies at checkout. See traded.co/pro/

Use Correct a Post in the Help Center with the deal URL, what it says now, and what it should say. Typical fixes include name spelling, dollar amount, company name, deal type, square footage, or headline. Corrections are usually made within 24 hours

The submission form takes a primary image for the post. To add extra photos after you submit, use Submission Issue in the Help Center (Photo change) and include the deal URL plus the files. Extra images are not guaranteed on every social crop

Email [email protected] with both profile URLs as soon as you can. If the post has not published yet, we can move it. After it is live we can re-tag the deal, but it may take a correction pass. If you also have two profiles, use Merge Accounts in the Help Center

Submit a for-sale or for-lease listing at traded.co/submit/listing/. Published listings appear on traded.co/listings/ and on your profile. If a listing has not gone live after two business days, email [email protected]

A deal is a closed transaction we feature on social and the site. A listing is an active offering (for sale or for lease). Submit deals at traded.co/submit/ and listings at traded.co/submit/listing/

If you submitted the listing, manage it from traded.co/dashboard/listings/. For a takedown or a change you cannot make yourself, use Remove Content or the contact form in the Help Center, or email [email protected]

Pricing varies by market and add-ons. Base feed prices currently range from $100 in newer markets to $400 in New York, plus optional fees such as Speed Post ($250), hiding price or rent ($250), or deals older than 90 days ($500). See the live total on traded.co/submit/

You may request a refund within 7 business days of submitting, minus a 25% service charge. After 7 business days, or once the post has gone live on our social channels, you are no longer eligible. Email refund requests to [email protected]. Full details are on our return policy

Use Remove Content in the Help Center or email [email protected] with the URL and your relationship to the content. Requests are reviewed within 24 hours and are not guaranteed. The same form can request hiding a buyer or seller name after a deal is already live

The payment option appears at the bottom of the submission form. Refresh, try another browser, and use a desktop if you can. If it still does not appear, email [email protected]

We cannot re-charge a different card after checkout. Email [email protected] with the receipt if you need an invoice in the company name, or a refund and repay on the correct card. For a new submission, use the intended card (or Pro credits) at checkout

Traded Pro unlocks paywalled data and profile details, a verified badge, and a $50 monthly submission credit. See the full comparison at traded.co/pro/

Pro is $49.99 per month, or $37.50 per month when billed annually ($449.99/year). Subscribe from traded.co/pro/

Each month you get $50 in credit toward deal submissions. The credit applies at checkout on traded.co/submit/. Unused credit does not stack as a submission package. Each deal is still submitted individually

Manage or cancel at traded.co/billing/ after you sign in. Monthly plans include a 30-day money-back guarantee. Annual plans are non-refundable. For help, email [email protected] from the email on the subscription

A Traded profile is a public landing page for your deals, listings, and stats. It works as a portfolio of your real estate activity for agents, investors, and companies

Sign in and start onboarding at traded.co/dashboard/, then search for your name and follow the claim flow. We send a verification email to the address on the profile. A verified badge is included with Traded Pro. If you cannot find your profile, email [email protected]

If you have claimed your profile, sign in and edit it at traded.co/dashboard/profile/. You can update your bio, photo, social links, and brokerage there. If you changed firms or lost access to your old email, use the Profile Issue form in the Help Center or email [email protected]

After you claim your profile, upload past deals at traded.co/dashboard/bulk-upload/. That adds them to your profile. To also feature an older deal on social and the site, submit it at traded.co/submit/. Deals older than 90 days include a $500 fee

Featured deals can take two to three days to appear on the website after they are published. If it is still missing after that, use the Profile Issue form in the Help Center or email [email protected] with the deal and profile URLs

Stats reflect deals on Traded, including featured submissions and deals added through bulk upload. To grow your numbers, submit new deals at traded.co/submit/ or upload past transactions from your dashboard. If volume or counts look wrong, file a Profile Issue in the Help Center

Use Merge Accounts in the Help Center with the profile URL you want to keep, the URL to merge, and the emails on each. Merges typically complete within 48 hours

Agent profiles are for brokers. Investor profiles are for principals and buyers. Company profiles cover agencies, lenders, and firms. Older /lender and /agency URLs now redirect to the company page. Claim the profile type that matches how you transact

Sign in and update your profile at traded.co/dashboard/profile/. If you no longer have access to the email on the account, file a Profile Issue in the Help Center with your old email, new email, and profile URL. We will move the account. A password reset to the old inbox will not work

Make sure you are signed in on the claimed profile, then try another browser or an incognito window. If changes still do not save, file a Profile Issue in the Help Center with the profile URL and what you tried to change

Use Forgot password on the sign-in page if you still have that inbox. If the account is tied to a former firm email, we have to transfer it. File a Profile Issue in the Help Center with both emails. Do not create a second account, or we will need to merge them later

Deals uploaded at traded.co/dashboard/bulk-upload/ are reviewed before they count toward profile volume. If they have been waiting more than a few business days, email [email protected] with the upload or profile URL. Featured social posts are a separate path. Use traded.co/submit/ for those

If you have claimed the company profile, update branding from traded.co/dashboard/profile/. Otherwise file a Profile Issue in the Help Center, attach the new logo, and include the company URL

For display ads, newsletter sponsorships, sponsored content, or event partnerships, email [email protected] or use the Advertise form in our Help Center. For a media kit, visit traded.co/mediakit/ (password required)

For data partnerships, feeds, or API access, email [email protected] and tell us what you need. Custom data requests can also be booked from traded.co/data/