Casap Raises $56M Series A+ Led by Base10 Partners

Casap, an AI agent platform catering to the financial services sector, has successfully secured $56M in a Series A+ funding round led by Base10 Partners, based in New York. This latest funding contributes to a total of $90M raised by the company since its inception.

In addition to Base10 Partners, the funding round also saw participation from notable investors such as Experian, Synchrony, Emergence Capital, and Lightspeed Venture Partners. The financial resources will be utilized to enhance Casap's AI capabilities and assist financial institutions in achieving outcomes that were previously deemed too complex or costly to implement at scale.

Casap is specifically designed to assist financial institutions in delivering outcomes that were once unattainable. The platform leverages specialized AI agents to automate high-stakes operations, which include addressing disputes and fraud. Since its prior funding round, the company has impressively increased its revenue by 10X, exceeding its initial targets. Currently, Casap engages with over 100 banks, credit unions, fintechs, and payment processors.

One of the significant impacts of Casap's technology is its ability to reduce first-party fraud losses by as much as 51% and improve resolution times for disputes from 90 days down to just 8 days. Additionally, the platform boasts a 96% chargeback win rate, which significantly surpasses the industry average of 60%.

Shanthi Shanmugam, who serves as the CEO and Co-Founder, has articulated her vision for the company, stating that starting with disputes was merely the first step. "Our mission is to make outcomes that once seemed impossible the new standard for financial services," she noted. The company's foundational team also includes Saisi Peters, Co-Founder.

Casap previously raised $25M in a Series A round and is committed to redefining what is achievable in financial operations through the intelligent use of its AI agents. The platform aims not only to enhance efficiency but also to fundamentally transform outcomes for their clients in the ever-evolving financial services landscape.

Company	Casap
Round	Series A+
Amount	$56M
Lead Investor	Base10 Partners
Investors	Experian, Synchrony, Emergence Capital, Lightspeed Venture Partners, Lightspeed, Emergence Capital, Synchrony, Experian
Founders	Shanthi Shanmugam (CEO, Co-Founder), Saisi Peters, Names Casap
Sectors	financial services